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BEL Valves are currently in the process of upgrading our systems, both internally through the establishment of an Intranet and externally through the setting up of an E-Business link into our company. BEL Valves has supported a number of customers to date with the electronic transfer of information, and in specific drawing’s files.
Over the coming year BEL Valves will be working on the development of a full fledged E-Business system for electronic sales, marketing and communication. We appreciate the vast implications for future success, and additionally the potential cost savings and competitive advantage being created by the Internet. In developing such a system we are focusing on the following key issues:
• Identifying who is really using the Net and what type of services are required.
• Pinpointing which areas of the business will achieve the greatest ROI from introducing E-Commerce.
• Examining how to capture accurate and detailed customer data from our website.
• Managing the impact E-Business will have on our organisation structure, culture and processes.
• Strategies for encouraging our customers to use the Internet and overcoming security concerns.
All information currently being generated is being done so to support this electronic communication. BEL Valves fully understands the need for electronic communication as a means of improving efficiency and reducing cost. In doing so we are in a position to be able to fully support the requirements of our customers.
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